When you visit any website, your computer “talks”
with other computers. Each computer asks the others questions,
and information passes among them. Except for information or
commands you enter yourself, most of this process just saves
you the bother of entering all kinds of technical codes. That’s
what makes the Web so easy to use.
At shipyoufurniture.com, we believe you’re entitled to
decide what information you share with us and how it is used,
so we answer your questions about privacy up front!
1. Why does shipyoufurniture.com gather visitor information?
We gather information with three objectives in mind:
a. To fulfill your order accurately and quickly.
b. To learn how we can improve your shopping experience.
c. To help us meet our commitment to privacy.
When you visit shipyoufurniture.com, you have the option of
getting a shipyoufurniture.com user account, which is required
to place an order from shipyoufurniture.com. A shipyoufurniture.com
user account also gives you free access to these valuable features:
Save
your selections for as long as you like.
Get access to special promotions.
View delivery details and lead times instantly.
Getting a user account is easy:
Enter your e-mail address.
Choose and confirm a password, and you can ask us to remember
you automatically.
If a user elects to use our referral service for informing a
friend about our site, we ask them for the friend’s name
and e-mail address. shipyoufurniture.com will automatically
send the friend a one-time e-mail inviting them to visit the
site. shipyoufurniture.com stores this information for the
sole purpose of sending this one-time e-mail and tracking the
success of our referral program. The friend may contact shipyoufurniture.com
at privacy@shipyoufurniture.com
to request the removal of this information from our database.
2. How does shipyoufurniture.com remember me automatically?
shipyoufurniture.com uses a technology called “cookies”
to remember you and the information you are saving. When you
visit shipyoufurniture.com, we send you back a cookie, a small
text file that includes a temporary inquiry number, your IP
address, plus any items you’ve chosen. The information
we store in cookies is also linked to any personally identifiable
information you submit while on our site. Your web browser has
a special folder on your computer where it keeps cookies. Cookies
cannot harm your computer in any way. Only the website that
places a cookie on your computer is allowed to read it; no other
website may access the cookie shipyoufurniture.com places on
your computer.
If you are visiting shipyoufurniture.com from a computer that
only you or your family use, cookies present no security concern.
However, if you are using a shared computer in a any public
environment (i.e. a library, Cyber Café or work), others
using that computer to visit shipyoufurniture.com can log in
as you. Although shipyoufurniture.com never displays your credit
card information on our website, someone logging in as you could
access less confidential data, such as your name or shipping
address. If this applies to you, consider choosing not to be
“remembered” when you register using a shared computer
in a public environment. Instead, log in at each visit.
Cookies make your shopping experience much easier. If you are
trying to decide between two sofas, the cookie enables your
computer to find those items again without doing a whole new
search. Your browser looks in its cookie folder, finds your
shipyoufurniture.com cookie and tells shipyoufurniture.com
that you want to look at the same sofas again.
When you add an item to your Shopping Cart, request a price,
or place an order, your cookie may hold information with the
details of the items you’re considering ordering.
If you don’t want any information stored in a cookie,
you can set your browser not to accept cookies, but remember
that cookies make your purchases easy. They enable your computer
to keep a list of items you’re considering or to place
them directly in your Shopping Cart (so you don’t have
to re-enter them manually).
3. What visitor information does shipyoufurniture.com keep
track of?
Information tracked automatically is generic and doesn’t
include any personal details:
When you log onto the Internet, your computer says to your
Internet service, “Here I am; talk to me!” by
requesting an IP (Internet protocol) address, sort of like
asking for a seat at an electronic table with numbered seats.
Your Internet service’s computer responds by saying,
“OK, for this session, you sit at #12.” Some providers
assign you a permanent or “static” IP address,
but most use temporary ones. This helps assure your privacy,
because it’s difficult - if not impossible - to collect
personal information about you via a temporary address.
Our site keeps a general list of visitors’ IP addresses.
This gives us broad, generic information such as how many
AOL(r) users log onto shipyoufurniture.com and helps us maintain
shipyoufurniture.com’s compatibility with many different
Internet services.
shipyoufurniture.com records browser types and versions
so we can answer questions such as, “How many of our
visitors were using Netscape Communicator(r) 4.6 last month?”
This tells us what features our visitors can make use of and
helps us keep our website up to date.
We record how many people visited each page on our site.
This helps answer questions such as, “What items or
pages are drawing a lot of interest this month?”
We may also record which site or search engine referred
you to shipyoufurniture.com.
This information enhances your shopping experience: images look
better, pages load more quickly, and shipyoufurniture.com remains
compatible with more browsers and systems. Information you enter
when you register or place an order makes your shopping experience
at shipyoufurniture.com easy:
At any point while you’re browsing, you can place
an item in your Shopping Cart. When you’re done browsing,
you can review your Shopping Cart. If you want to place an
order, indicate the item(s) you wish to order and click the
Proceed to Checkout button. Enter your delivery information,
including name, address, and preferred contact time/method
in case we need to get in touch with you about your order.
The next screen gives you a price quote for the item(s)
you’re ordering, including price and applicable sales
tax.
The Purchase button then displays options for payment: You
can enter credit card information here.
4. What does shipyoufurniture.com do with this information?
Shipyoufurniture.com has an absolute commitment to keep your
information secure. The information you share with us is used
to fulfill your order and to keep you up-to-date on the status
of your order. After you place an order, we’ll contact
you with information about the order as needed.
The financial institutions processing your payment or your financing
application may send us supplemental information if there is
a problem in completing the transaction. The retailer / shipper
fulfilling your order may send us supplemental information if
there is a problem with delivery. This information is used only
in processing your order(s) from shipyoufurniture.com.
Information about your browser helps us improve the way our
site appears on your computer and make sure our site is up to
date and compatible with your system. Traffic reports (information
about sites that refer visitors to us) help us select the best
places to reach people interested in shopping for furniture
online.
5. Does shipyoufurniture.com ever share such information? With
whom?
The information gathered as part of your purchasing is used
only to process your purchase and is never shared with anyone,
except in connection with your order. Credit card or check information
is only shared with financial institutions that process your
payment. Shipping information is shared with the retail partners
that fulfill your order. Information on financing applications
goes directly to the financial institution that handles the
financing, not to shipyoufurniture.com; we never see your application
information, only your approval code, name and address. Technically,
this shared information does pass out of our direct control,
but shipyoufurniture.com makes clear to financial companies
and retail partners we work with that we expect your information
to be handled in accordance with shipyoufurniture.com's Privacy
Policy.
No parties other than shipyoufurniture.com collect information
on our site. We do not sell, rent, share, trade or give away
any of the information you provide to us except to the financial
institutions processing your payment or your financing application
and the retailers / shippers that produce and/or deliver your
order. No third party will solicit you as a result of information
within our control.
It is true that the information you provide is subject to disclosure
pursuant to judicial or other government subpoenas, warrants,
or orders. Other than these fairly extreme cases, your personal
information will be shared with no one.
You can write to us at customerservice@shipyoufurniture.com
with comments or to ask for information about this privacy policy.
Any e-mail you send us is kept confidential and will not be
posted on our site without your written permission.
6. Can I tell shipyoufurniture.com not to gather or keep track
of information I’ve provided? How?
Yes. You can set your browser not to accept cookies, but remember
that cookies make your purchases easy. They enable your computer
to keep a list of items you’re considering or to place
them directly in your Shopping Cart (so you don’t have
to re-enter them manually).
7. How do I correct or update information about me and my order(s)?
To change, correct, or update information about you or your
order prior to shipment, please access the “My Account”
area of our website. Alternatively, contact us at customerservice@shipyoufurniture.com.
8. Can I have my name removed from shipyoufurniture.com’s
active records? How?
If you would like your name removed from our active records,
please send e-mail to privacy@shipyoufurniture.com
9. How do I contact shipyoufurniture.com with any questions
about this policy?
If you have any questions about this privacy statement, the
practices of this site, or your dealings with this website,
you can contact:
Privacy Policy Coordinator
Shipyoufurniture.com
17853 Santiago Blvd #107-186
Villla Park, CA 92861
10. How will I know if this policy is changed?
If we decide to change our privacy policy, we will post those
changes to this privacy statement, the homepage, or other places
we deem appropriate so our users are always aware of what information
we collect, how we use it, and under what circumstances, if
any, we disclose it.
If, however, we are going to use users' personally identifiable
information in a manner different from that stated at the time
of collection we will notify users via e-mail. |
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